Tags: Changing

Changing to new host?No more worries

John’s online business is expanding. His customers are increasing day by day. However, he feels very frustrated at the moment as he finds his website is ‘down’ about every 4th day. Whenever he calls up the support team of his web host, he gets the same old answer that his problem will be rectified soon. If the problems do persist it will surely hamper his business. He has been with his present hosting provider for the last year but now he feels he has to find a new web host as soon as possible because his present hosting package is also not able to meet up with his growing demands. This is not a one-off occurrence that has happened only to John, it happens with many people like him. Changing the web host might become a cumbersome task if John and other people like him don’t know the correct procedure of doing it. So, let’s have a look at the following easy and simple steps:

First of all, it’s very important to have a backup of your website and everything related to it, like databases, scripts etc. It will be very helpful in case there is data loss because of any unforseen reason. Save at least 2 copies of everything and store them separately, so that you can work with one and the other one will function as a backup. You can take backup in various ways. One is by using software programs like a FTP program (e.g. Smart FTP http://www.smartftp.com/) for downloading data.

Now, the time is to look for a new web host that meets all your requirements and provides better technical services than your previous host. Since you have already been through the search procedure it won’t take you much time to come across a reliable hosting company.

Once you have taken a new web-hosting plan and you are ready to upload your web pages, databases etc., check that you have received an IP number, FTP or FrontPage login, and password from your new hosting company. Now, upload all your files to the new server; you are just repeating the same procedure that you’ve done in the past when you uploaded your files for the very first time.

Only a few more steps more and you will be completely done. Before transferring your DNS servers over from your previous host to your new one, debug and test the new site from an individual IP number. Check that all the web pages exist, the links point to the right pages and that all your scripts are running. One important point which people always forget is their domain name expiration date. If you plan to move near the expiration date, it could cause you lots of problems. To be on the safe side, make sure that you have at least 3-4 weeks in hand before the domain name expires, or just renew it for another year.

To transfer domain name service to a new host identify registrar using “WHOis” lookup http://domreg-m6.net/domains/WHois.asp, verify registration of your domain name, identify the name server information for the host your are transferring to, and make changes in the DNS information at the registrar. During this DNS transition period new DNS information has to be propagated throughout the world’s DNS servers. This propagation might take 2-4 days as an International root name server will firstly have to check all the various Domain registrars for updates, and then every ISP provider will update their DNS setting to show the new changes. Not only this, even Internet, i.e. Internet routers and caching engines have to update/clear its DNS cache as well. During this propagation period, you keep your old site running so that the visitors whose ISP provider haven’t updated can still visit your website.

It’s advisable that you don’t cancel your old hosting service during the transition period, as you will need to check your mail from both the hosting providers, as some will direct e-mail to your old server whereas other Internet regions will send mail to your new server. After one or two weeks you can annul the account with your old host.

On the very first notion it sounds like a painful task to find a new web host and make all the necessary changes, but with the steps known, people like John will not find this procedure problematic. With so many automation software packages available, it has now become easier to switch over your web site from old host to new host. If both hosting providers have the same operation system platform, the procedure will become even simpler. But remember, the most important task in the whole host-changing scenario is to find a host that meets your requirements so that you don’t have to go through this entire procedure again in the future.

Changing Web Hosts? Step-By-Step Guide

Every webmaster cringes at the thought of moving hosts. Like moving your home it can be messy and sometimes problems arise. But if you follow these simple steps, your move will be less painful.

Backup Backup Backup

If you’ve been diligent with your backups, you’ve got a lot of insurance to fall back on yet always make the latest backup. If you haven’t, before you do anything else, do a backup now. Backup anything and everything you can and don’t forget your database if your site relies on it. Save at least 2 copies and store them separately. One for you to work with, and the other as an archive. Do not underestimate how easy it is to copy over these files as you make changes or simply mess it up.

If you’re moving to a host who has as different control panel, make a manual backup by downloading all your files because different control panels may not be able to restore the backups made by your old host. They also have different directory structures so your file trees will be in a mess. If you need to, make a small note file with notepad with memos for you to remember the old server configurations. This will help you as you make changes on your new host server and save the confusion moving back and forth between hosts. Remember to make the correct transfer type (ASCII or Binary) as you download. If your download is not right chances are you’ll have a tough time getting your site to work on the new host server.

If server logs are especially important, remember to backup those too. There is no good way of moving logs yet because different hosts may log statistics differently. So the best thing to do is to download it and use a log analyzer on your computer to make references to later on.

Gather Odds & Ends

1. A Good FTP program which you should have by now
2. Get your new host server’s DNS
3. It’s also helpful to have a script that tells you the server environments installed on your new host server for quick references.
4. Get the temporary URL on your new host so you can check your site before you make a DNS change.
5. If you have your host control the domain inform them not to change your DNS until you tell them to.
6. If you run scripts:
- Get a copy of the original installation guide and the script. Sometimes after moving the scripts just do not work right so you might need to install the script from scratch.
- Get a list of all the server paths such as Perl, Sendmail and home directory on your new server.
- If your script needs special server modules or programs ensure they are installed and where. Even though these might be covered before you ordered the account with the host but sometimes your host has removed it or haven’t installed it yet.

Inform Your Visitors

It is common and good practice to inform your visitors and customers of the server move. If you run a e-store, this helps assure your customers you have not fled with their money if there is any downtime. Also give an alternate email so you won’t lose emails in the transfer. You might also want to give periodic updates prior, during (if there is downtime) and after. If your site is large, doing this is helpful because your visitors can alert you whenever there is a part of the site not working.

Moving Day

Try to schedule the move at a time where there’s least traffic. Backup again just before you do the move so you’ll have the latest data. Start by first copying or creating your custom error pages onto the new host server. Put a small note in there about the move. You can always remove it later. Then upload the most visible parts of the site first i.e the main pages then move on to the less critical parts of the site. If you have a large site with many divisions you might want to split them across different days and instead move the least critical first. Just ensure you always do a backup before you do any moving. Use the temporary URL to check your site, visiting as many pages as you can.

Changing DNS

Once you’re satisfied, change your DNS over. This typically takes about 24-48 hours so you have time to make some minor changes if need be. You might want to also take this time to modify your old site’s error pages to inform your visitors of the move and give a new URL if there are URL changes. To help you determine if the DNS has resolved, make a small change on the new pages to differentiate between the old and the new.

Monitor

After you’ve moved and the DNS resolved, do not release the old account yet. Keep it as long as two weeks running concurrently. Go back and check the old servers for activity. Check your old email account and if you have a web based contact method on the old server check to see if any communication is left there. Once you’re comfortable all email and traffic is correctly directed to the new host server, you can cancel that account.